Credit Bureau

In order to assist the financial institutions in determining a borrower's credit-worthiness, BDCB established the Credit Bureau, pursuant to Section 42A of the BDCB Order, 2010.

In September 2012, the Credit Bureau commenced its service to all licensed banks, finance companies and the Islamic Trust Fund in this country, who are data providers of the Credit Bureau. Subsequently, in September 2014, it launched the Self-Inquiry and Dispute Resolution (SIDR) service to the public.

The key functions of the Credit Bureau are to:

  • Collect factual credit information of individuals and business entities (such as credit cards, cars, home, personal and education financing) from its data provider;
  • Compile and consolidate the credit information;
  • Present the consolidated credit information in the form of a Credit Report.

In 2016, the Credit Bureau started collecting non-traditional data from telecommunications companies and government agencies such as the Housing Development Department, Department of Electrical Services, Progresif, Imagine and Datastream Digital (DST) Sdn Bhd.

This non-traditional data includes information on utility payments, phone bills and monthly payments which are value-added information and can further enhance the credit-worthiness assessment by providing more insight towards a borrower’s current credit-management behaviour and credit history.

Non-traditional credit bureau data refers to information that is not typically included in credit reports, such as rent payments, utility bills and other forms of alternative credit. The Credit Bureau is committed to providing our members and users with the most accurate and comprehensive credit information possible.

With our banking data and non-traditional data, the Credit Bureau is able to offer a more complete view of a borrower’s credit-worthiness, which can help lenders reduce their risk and make more informed decisions.

Read more about the Terms of Service of Credit Bureau here.