Press Releases
|Published Date: 06-02-2026
BDCB Collaborates with BAB to Address ATM Card Skimming Activities
3 MIN READ
Following recent ATM card-skimming incidents, Brunei Darussalam Central Bank (BDCB) wishes to inform and assure the public that the Central Bank is working closely with the Brunei Association of Banks (BAB) to strengthen precautionary measures and security controls to mitigate systemic risks to the financial sector and prevent future unauthorised cash withdrawals.
In line with its mandate to maintain financial stability and safeguard public interest, BDCB requires banks and financial institutions to implement robust controls to prevent, detect, and respond to fraud and unauthorised transactions. This includes regular ATM inspections and enhanced monitoring to promptly detect any suspicious or unusual activities. To date, banks and financial institutions have taken swift preventive and corrective measures to address public concerns and affected customers.
At the same time, BDCB advises members of the public to remain alert, continue to follow your bank’s advisories, and take the following steps:
CHECK: Before using an ATM, inspect the card reader and keypad for signs of tampering, like fake keypads or hidden cameras. If anything looks suspicious, do not use the ATM and report it to your bank.
COVER: Cover the keypad when entering your PIN. Never share your card or PIN details with anyone and stay aware of your surroundings.
MONITOR: Regularly check your account statements and enable transaction alerts via SMS or banking apps.
REPORT: Immediately report any unauthorised or unusual transactions to your bank’s call centre. Victims of fraudulent activities are also advised to immediately lodge a report with the Royal Brunei Police Force (RBPF) at the nearest police station or by calling 993.
For any enquiries, the general public may contact BDCB at +673 8380007 during office hours or email fci@bdcb.gov.bn. BDCB remains committed to the financial stability of Brunei Darussalam and to safeguarding Brunei Darussalam's financial system and the interests of financial consumers.
