List of documents required to make a claim

Category Requirements
Personal Account

Copy of identity card/ passport of owner related to unclaimed account.

Copy of bank account book/ account statement or letter/ report from the bank to verify the unclaimed money.

Copy of bank account book/ statement of owner's active account (for the transfer of funds).

Joint Account

Copy of birth certificate/ identity card/ passport of owners related to unclaimed account.

Copy of bank account book/ account statement or letter/ report from the bank to verify the unclaimed account.

Copy of bank account book/ statement of owner's active account (for the transfer of funds).

Letter of consent from other account owner(s) is required if the unclaimed money is to be transferred to either one of the account owners.

Deceased Owner

Administrator of the deceased owner's wealth is required to submit the following:

Copy of identity card/ passport of owner related to unclaimed account.

Death certificate of the account owner.

Grant of Probate/ Letter of Administration from the Court.

Copy of Administrator's valid identity card.

Copy of bank account book/ account statement or letter/ report from the bank to verify the unclaimed account.

Copy of bank account book/ statement of Administrator's active account (for the transfer of funds).

Company Account

Copy of company's certificate.

Copy of Form X (if applicable).

Copy of valid identity card of all active directors with signatures.

Copy of bank account book/ account statement or letter/ report from the bank to verify the unclaimed account.

Copy of bank account book/ statement of company's active account (for the transfer of funds).

Letter of consent from other account director(s) is required if the unclaimed money is to be transferred to either one of the directors' account.

Registered Association/
Cooperative Business Account

Copy of registration certificate.

Certified claim letter from the association/ cooperative by the president to claim the money.

Copy of president's valid identity card with signature.

Copy of bank account book/ statement of asscociation's/ cooperative's active account (for the transfer of funds).

Letter of consent from other members is required if the unclaimed money is to be transferred to either one of the President's account.

Account Claimed from Abroad

Additional documents:

Copy of identity card/ passport of owner(s) related to unclaimed account (with owner's signature).

Life certificate/ validation letter from third party.

Signed claim letter by owner(s).

Others

Two witnesses are required if the account owner uses thumbprint as signature.

Letter of representation/ "surat wakil" must be attached if the owner is represented.

Statutory Declaration Form from the Court is required if a company/ association/ cooperative has ceased its operations.

Please note each application will be assessed on a case-to-case basis. Therefore, the Authority may request for additional documents.